How do I contact Ubisoft?

Submitting a form or sending an email isn’t fast enough. You can contact Ubisoft via their toll-free customer phone number at 919-460-9778. Through this line, you can address issues like missing items, account recovery, charge disputes, game and server problems, appealing a ban, giving feedback, and more.

How do I send a message to Ubisoft?

Select the Options button at the top right of the screen. In the drop-down menu, select Go To: Contact Support. You will now see the Open a Support Case page. Select Email Us for a support ticket or Start Chat for a live chat within the listed hours of operation.

How do I find my Ubisoft email?

To verify your email address: Head to the Account Management login page. Log in with your credentials. Once connected, you will be prompted to verify your account.

Why did I get an email from Ubisoft?

As part of our ongoing efforts to protect Ubisoft accounts, we may send an email to the email address we have associated with your Ubisoft account to verify any unusual activity if we think that your account may be at risk.

Can you change your Ubisoft email?

• Choose Edit in the Private information section. Select Change next to your email address. Follow the link included in the email that was sent to your current email address. Enter your new email address in the pop-up.

How do I find my lost Ubisoft account?

Have you lost access to your Ubisoft account? We’ve got your back! Ubisoft account access support is available via Live Chat from 9:30am – 2:30am EST, 7 days a week. Contact an account specialist by selecting the issue below that is blocking access to your account.

Did Ubisoft get hacked 2020?

Ubisoft has sent out emails to U-Play account holders to inform that one of the company’s websites has been hacked. “During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords,” says the email.

Does Ubisoft delete inactive accounts?

Please be reassured that Ubisoft does not automatically close inactive accounts. If your account was flagged as inactive and you would like to keep using it, you can cancel the closure of your Ubisoft account.

How do I recover my suspended Ubisoft account?

When you request account closure, we will send an email containing a Cancel Account Closure link to the address associated with your account, in case you change your mind. Clicking the link will restore your account and allow you to log back in!

What happens if I close my Ubisoft account?

When closing your Ubisoft account, any keys for PC games already activated to the account will be permanently disabled. As a result, those games will no longer be accessible to you, and your username and PC activation keys bound to the account will be permanently banned.

How do I get rid of Ubisoft connect warning?

Disabling the Ubisoft Connect overlay

Open the three-line menu in the top left corner of your screen.
Select Settings.
Under the General tab, uncheck Enable in-game overlay for supported games.

Is Ubisoft account safe?

Sharing your Ubisoft account information is a violation of our Terms of Use, and significantly increases the risk that your account may become unsecured as a result. 2. While it can be easier to reuse a password that you have applied to other online accounts, this can present a security risk to your Ubisoft account.

Why can’t I log into my Ubisoft account?

Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. I do not have access to the email address that is associated to my Ubisoft account.

Can you log into Ubisoft with username?

You are automatically logged into your Ubisoft account when launching a game or accessing the Ubisoft Connect app on your Xbox One dashboard. Your Username, Avatar, and Units balance, will stay the same. You will be able to start redeeming Rewards for your Xbox One games right away!

How do I delete a game from my Ubisoft account?

Ubisoft Connect Click on the Games tab in the top left corner. Locate the tile for the game. Right-Click on the file. Choose Uninstall.