How can I use StarHub smart support?

One-click access to Tech Support Simply make a service request online or call our toll-free number 800 852 6030 or +65 6822 2255 (while overseas) to make a Service Request for a replacement or swap.

Is StarHub down now?

Starhub.com is UP and reachable by us. The above graph displays service status activity for Starhub.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

What is MobileSwop unlimited?

MobileSwop Unlimited is an add-on service which Singtel Mobile postpaid customers can subscribe to. This service allows customers to swop or replace their devices for any reason provided that they meet the eligibility criteria set out for MobileSwop Unlimited and the swop or replace services, and pay the relevant fees.

What is MobileSwop premium?

With Premium, you will enjoy the existing benefits of MobileSwop Unlimited and more! Premium customers enjoy dedicated support with Tech Assist, that provides a one-stop technical solution for your device. Tech Assist allows customers to resolve any device-related issues via My Singtel app.

How do I cancel MobileSwop?

By you – You can terminate your Program at any time by calling 1688 or via My Singtel App.

How do I report my phone lost to Singtel?

Lost or Stolen Phones Call 1688 (or +65 6235 1688 if calling from overseas) immediately to report the loss.

Can police find lost phone?

How do police track IMEI numbers? Every phone has a specific 15-digit number known as the IMEI (International Mobile Equipment Identity) number. This number can be used by the police to locate your lost or misplaced cell phone.

What should I do if my phone is lost or stolen?

7 steps to follow if your phone is lost or stolen

Step 1: Call your phone or use your Mobile App to send an alert.
Step 2: Use the Mobile App or your phone’s native find-my-phone feature.
Step 3: Text your cell phone.
Step 4: Back up your cellphone, then wipe it immediately.
Step 5: Lock your cell phone & change passwords.

What can I do if my phone lost?

Remotely find, lock, or erase

Go to android.com/find and sign in to your Google Account. If you have more than one phone, click the lost phone at the top of the screen.
The lost phone gets a notification.
On the map, you’ll get info about where the phone is.
Pick what you want to do.

Can phone be tracked without SIM?

Without the sim card, your smartphone can still be connected with other smartphones as long as you are connected to a Wi-Fi. The GPS in your smartphone can always emit transmission using the internet. This also includes the ability to track your phone’s location even without a sim card on your smartphone.

What happens if someone steals your phone?

If someone has stolen your phone and has been able to get in to the device, they could easily rack up some hefty call, text, and data charges. Call your provider right away to suspend your service. Give them a call, and they may be able to deactivate the device and possibly wipe your personal information from it.

Can a phone be tracked even when IMEI is changed?

Yes. As soon as you put a SIM card in it, it will be associated at the network with the IMEI of the device as it is now. The network can therefore identify its location as can authorities with suitable legal justification. Of course, it can’t be tracked by the ORIGINAL IMEI which may be your real question.

Is it illegal to change your IMEI number?

The answer is that it is legal without intent of fraud. It only becomes illegal if there’s any intent in the future of it being on a cellphone network without disclosure.

Can I change IMEI number permanently?

No, IMEI number does not change after factory reset. Since the IMEI number is a part of the hardware, therefore, any reset that is software-based will not be able to change the IMEI of your phone.

What happens if I change my IMEI number?

Changing the numbers could damage your device in the process. Legally, you have forfeited your ownership of your mobile device. When you purchase your device, the seller will jot down the original IMEI number on your receipt. So if you change your IMEI and lost it, you may not be able to make a claim on it.

Can anyone see my IMEI number?

IMHO the IMEI is a device identifier (International Mobile Station Equipment Identity). You can retrieve it from any device by dialling *#06#. So it´s not a real secret, and anyone borrowing your phone for a short moment can get hold of it. The IMEI is bound to the device, not your phone number or account.

What can someone do with your IMEI?

Can an Android mobile phone be hacked by using an IMEI number or a device ID?…

The best thing you can do is to keep it secret.
Operators can use this ID for tracking your phone in emergency situations and also find out details about your phone’s brand, model, capabilities,…

Is it safe to give IMEI number to buyer?

From the seller’s side, giving out an IMEI number is a huge risk. Some sellers have lost their phones’ usability to hackers after giving the IMEI out to criminals masquerading as potential bidders. The safest bet is to only give the IMEI number to someone who has already paid for the phone.