How do I decline a refund via email?

Dear {Name}, We received your request for a refund of {amount} for {item/experience}. Unfortunately, your refund request has been rejected. In order to maintain the best possible pricing and availability for our customers, we must enforce strict rules regarding refunds.

Are refunds mandatory?

While the U.S. does not have federal laws affecting returns and refunds, it’s still a good idea to have a Return & Refund Policy. US state laws do not require a Return & Refund Policy either but under certain circumstances, you need to post this policy conspicuously in your storefront or through your ecommerce website.

Can you sue someone for not giving you a refund?

Your post is lacking details, but yes you can sue. But it will cost your more than that to file suit even in justice court. Though you are entitled to costs if you prevail, you need to make sure that you not only win but also that you can collect.

Can BBB help me get my money back?

Better Business Bureau ® For your assistance the BBB advises that, contrary to popular belief, there is NO law in B.C. regarding cash refunds. If you purchase an item and you’ve changed your mind, the firm is NOT obliged to exchange, refund or give you a credit note, although it MAY be its policy to do so.

Is it worth filing a complaint with the BBB?

Because the BBB archives information about businesses, unanswered complaints are considered unflattering by consumers. Therefore, it is advisable that companies deal with complaints to keep their business records clear and so that it doesn’t dissuade future potential customers.

Who to contact when a business rips you off?

Federal Trade Commission

How do I complain about bad customer service?

10 Effective Ways to Complain About a Company Online

Go to the company website.
Contact the Better Business Bureau.
Contact the Federal Trade Commission (FTC).
Check out the Ripoff Report.
Email [email protected].
Try Yelp.
Post on Planet Feedback.
Google your attorney general.

Does filing a complaint with the FTC do anything?

The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.

How long does it take the FTC to respond to a complaint?

Our goal is to respond within the timeframe outlined in the Freedom of Information Act, which is twenty working days, or approximately one month, but this may vary with the complexity of the request.

Are FTC complaints Anonymous?

A complainant may request that the OIG keep the complainant’s identity confidential. In addition, individuals also have the option to file complaints anonymously; however filing an anonymous complaint makes it more challenging for the OIG to respond to the complaint.

What kind of complaints does the FTC handle?

The FTC’s Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights …

How do I email FTC?

For general information, or to submit a filing in an administrative litigation before an Administrative Law Judge or before the Commission, please contact [email protected] .

What happens if a business doesn’t respond to a BBB complaint?

Consumer will be notified of the business response when the BBB receives it and will be asked to respond. If the business fails to respond, the consumer will be notified. Complaints are generally closed within approximately 30 calendar days from the date filed.