Can I return my Hermes parcel at the post office?

If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service. Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. If you choose a Parcelforce delivery service, you drop it off at your local Post Office, or Parcelforce Depot.

How do I call Hermes customer service?

We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8.30am-4pm Monday to Friday and 8.30am-2pm Saturday.

What do I do if my Hermes parcel is not collected?

If a Hermes collection fails, they offer three collection attempts as standard; if your collection fails you do not need to rebook. They will automatically re-attempt the next day.

How do I get a refund from Hermes UK?

You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team.

What happens if you miss Hermes 3 times?

Your parcel will be returned to sender if it cannot be deliver after the 3rd attempt. Yodel are unable to leave a WINE parcels in a safe place or with a neighbour as it will require your signature. If you have missed your Hermes delivery you will receive a calling card, they will also contact you via email or SMS.

Do Hermes contact you before delivery?

To find out where it is and when it’ll reach us you’ll need to contact the sender. This means that we’ve received your parcel from your sender. We’ll deliver your parcel within the agreed time, depending on the service chosen by the sender this will be; next day, 48 hours or 3 to 5 days.

Do you have to pay for Hermes to redeliver?

The scam text message claiming to be from the delivery company reads: “HERMES: We attempted to deliver your parcel on 12/04/21. Instead: “Forward scam text messages, including the phone number or company name, to 7726. “It won’t cost you anything and it means your phone provider can investigate the sender.”

How do I speak to a real person at Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information.

Why do delivery drivers take pictures?

For their own and customer safety, drivers are now being asked to take photos to prove a parcel has been delivered – instead of obtaining a signature. Of course – with it being a relatively new measure – most recipients have no idea what’s going on as they open the door to their package.

Are delivery drivers allowed to take pictures of you?

Couriers are not breaking any laws by photographing people’s houses because it is legal to take pictures in a public place. But angry customers have complained on internet forums about the delivery tactics.

Why did the delivery guy take a picture of my house?

Unfortunately, in some neighborhoods, boxes left out on a porch by a front door are “easy pickins” for frequent miscreants wandering by. Offer a slight discount if the customer waives any effort to claim that a package wasn’t delivered AND the driver has that photo of the package by the door.

How do I know if Amazon delivers my photos?

Delivery photos may appear in Track your package in Your Orders. If you want to view a delivery photo, sign into your Amazon account….Amazon Photo on Delivery

Verify delivery location.
Audit for quality purposes.
Troubleshoot what happened to a package.

What happens if Amazon says delivered but no package?

Most packages arrive on time, but, sometimes, the tracking may show as “delivered” and you don’t have your package. If your tracking information shows that your package was delivered, but you can’t find it within 48 hours of expected delivery: Note: Some carriers may deliver until 10 pm.

Why did Amazon take a picture of my house?

Amazon has been quietly expanding a program over the past few months in which some of its delivery providers take a picture of where they put your package. The photo is included in the notice of delivery received by shoppers so they know when it arrived and where to look for it.

How do I stop intelcom?

Easier way to avoid Intelcom is to not use the fastest shipping option. Amazon only uses Intelcom for that option. I’ve had many slower shipping options shipped with Intelcom.

Is intelcom owned by Amazon?

In 2012, Intelcom Express entered the pharmaceutical delivery business with the purchase of Le Livreur Plus inc. and Eco Plus inc. This criticism also extended to Amazon.ca, who had subcontracted the company to deliver Amazon Prime packages.

How much does intelcom pay per package?

You get paid about 1.50$ per package delivered, but your routes will vary wildly. You are often required to drive up to 1 1/2hrs away from the city to do deliveries.

How late does intelcom delivery?

8 a.m. to 9 p.m.

How do I track my intelcom Courier?

The tracking number can be found on your shipping confirmation, or the delivery notice left by our driver. The tracking number starts with the letters INTLCMA.