Internet keeps disconnecting is a common problem faced by most people. There are many reasons for internet disconnection like issues with your router, slow speed, etc. You need to invest in a good internet service provider that offers robust internet speeds like Spectrum internet offering timely support and help from Spectrum customer service operational 24/7.
Internet problems are faced by many, sometimes, you can solve this problem by changing Wi-Fi passwords or rebooting your modem/router. There are other cases where you need to take expert advice.
In this article, we are highlighting a few tips that you can use whenever you face speed or disconnecting issues.
Check if your modem is linked with your IP
This is a very common issue faced by many people. You might be working on your computer and suddenly you will find that your internet connection has been lost. But when you check, there is no problem with your router or modem. Your IP address will be displayed as 0.0.0.0 and your network will be disconnected.
You can easily solve this problem by using the following steps:
- Open the run box by pressing the windows button + R key on your keyboard.
- Then type cmd and hit enter to open a command prompt, then type ipconfig /all and press enter button.
You might have slow internet speed
If you are experiencing slow internet speed in your area, you might need to change your DNS. DNS (Domain Name System) is the internet’s equivalent of a phone book. When you type in a website address, like www.facebook.com, your computer looks up the IP addresses associated with that domain name.
These IP addresses connect to servers that host the actual website content. If your internet connection is slow, it’s usually because your computer is having trouble finding or connecting these servers. A local DNS server can help improve latency issues and fix slow internet problems.
Your devices might need an update
Most of the time people ignore updating their devices, such as laptops, tablets, and cell phones. The software in our devices needs to stay updated and the devices work better when they are up-to-date. Sometimes, we ignore the update notification that results in slow performance. If you update your devices regularly, you will not face latency problems of internet speeds.
You might have worn-out cables
The internet is a network of networks that spans the globe. The part that we know as the internet is made up of about 150 million networks. For it to work, these networks need physical connections by cables, which are eventually buried at a depth of around 4 feet underground or laid under the sea.
The cables that carry our data come in various forms and sizes. They can be either unshielded twisted pairs (UTP) or optical fiber. The former is the most common and it requires regular maintenance by technicians called “sweepers.” Once you replace your cables, you no longer face the internet disconnection issue.
Technical glitches result in disconnected internet
Every year, thousands of people suffer from internet disconnects due to technical issues. They get frustrated and leave the site, thereby losing out on the chance to convert them into loyal customers.
This can be prevented by employing a tool that notifies users about an error while signing up for an account, thereby enabling them to fix the issue. This reduces the rate of user drop-off and also increases the conversion rate.
Internet modem should be placed in the right position
There are a few factors that make a home network faster or slower, and one of them is the location of your router.
The router is a device that transmits a wireless signal to your home’s computers, smartphones, tablets, and other devices. A wireless signal from the router travels from one device to another throughout your home.
In most cases, the router is placed in a central location in the house, such as in a corner of the living room or near the center of the house. This placement ensures that all signals transmit through the least amount of walls and doors.
Most of the time, if your internet connection keeps disconnecting or you are consistently getting poor reception where you live, it’s an issue with your modem. To fix this problem, simply resetting the modem can sometimes solve it. This may be all you need to do in order to get back online and start enjoying your high-speed Internet service again. We have mentioned a few simple tips above that you can use when you face an internet disconnection issue.