How long does it take for Lego orders to ship?

Once you have placed your order, the LEGO® Group will ship the order the next business day (Monday through Friday excluding holidays). Orders will be delivered within 3-5 business days (Monday through Friday excluding holidays) via FedEx or FedEx SmartPost.

How do I track my order from Lego?

Once your LEGO.com or Pick a Brick order’s been shipped, you’ll receive a tracking number by email. You can check that on your local courier’s website for updates on your delivery. It can take up to 24 hours for tracking to become visible on the courier’s website after you receive the email.

What courier does Lego use?

Well it seems the LEGO Group have now partnered with DPD in place of DHL for online orders.

Who does Lego ship with UK?

DPD will attempt to deliver 3 times. You are free to contact DPD customer service to arrange the delivery. From 1 January 2021 the United Kingdom is no longer part of the EU, and – if applicable – customs, VAT, and other fees may be charged to UK residents when receiving goods from the EU.

How do I cancel a Lego order?

To cancel your order, please call us at 00800 5346 5555 (Monday-Friday, 9am-5pm CET, free from landline). Please don’t send an email to cancel your order as in most cases it will reach us too late and your order will already have been processed.

Does Lego use Royal Mail?

UK Delivery All our items are sent via tracked postage with Royal Mail or DPD unless it is a large order or if other arrangements have been made (in these cases an alternative courier will be arranged).

How long does it take Lego to ship to US?

The LEGO® Group will ship your order the next business day (Monday through Friday excluding holidays). Orders arrive in 1-2 business days (Monday through Friday excluding holidays). Orders will ship via FedEx. Saturday delivery is not available.

How long does it take for Lego bricks to arrive?

Please refer to the below table for a detailed breakdown of lead times per states. For LEGO Pick a Brick, please allow up to 15 business days (Monday through Friday excluding holidays) for delivery. For Bricks & Pieces, please allow up to 5 business days for delivery.

How long does it take to ship pick a brick?

Since Pick A Brick orders are all unique, they require additional processing time before they are shipped. These custom orders take 13-18 business days (Monday through Friday, excluding holidays) to be delivered. Rural areas may be subject to an additional 3 business days.

How long does it take to return a Lego order?

If for any reason you need to return your order, it’s easy and free! All returns or exchanges must be made within 90 days of receipt of your order. To get a free return label on LEGO.com, log into your account and go to your Order Status page.

How long does it take for Lego to ship?

Free shipping is via standard ground service. Once you have placed your order, the LEGO Group will ship the order the next business day (Monday through Friday excluding holidays). Orders will be delivered within 2-3 business days (Monday through Friday excluding holidays) via FedEx or FedEx SmartPost.

How long does it take to get Lego bricks in the mail?

Please order early and check your Order Status for updates. Your LEGO® order can be shipped direct to you or a friend/relative in North America. Chart below applies to in-stock items only, and does not reflect shipping times for gift cards or Pick a Brick orders.

Do you have to order Lego to get free delivery?

Free Delivery offer is valid online at shop.LEGO.com and for LEGO® Catalogue telephone orders. Qualifying purchase must be equal to or greater than $149 in merchandise only; Once your order reaches $149 free standard delivery will automatically be added to your order. Excludes pre-order and backorder items.

How much does it cost to ship Lego to Alaska?

Items not in stock ship as soon as they become available. All orders are subject to review which may affect shipping times. Please note there is a surcharge of $12.50 for Express service to Alaska and Hawaii. We love our customers– get FREE SHIPPING every day on orders over $35!