How do I raise a ticket with Microsoft support?
To raise a ticket from the Office page in your online account, log in to your Office 365 account, click the app launcher (the nine dots in the top left corner) and then click “Office.” Click the “?” in the top right of the menu bar and then click “Contact support.”
Why did Microsoft charge $99?
US$99 is the price of the Office 365 Home subscription. To install your 365 on another device just sign in to your Microsoft account, Installs page on the computer you want to install on, and choose Install Office. https://account.microsoft.com/services/office/overview .
Why did Microsoft charge me twice?
If you were double billed, you will need to contact billing support to reverse the charge. It would have to be a refund because their system doesn’t have the means necessary to take a payment to your Microsoft Account balance – at least not yet.
Can you dispute Xbox charges?
If you paid with your account balance and don’t see your purchase, you can submit a refund request. You can cancel your Xbox subscription at https://account.microsoft.com. If you qualify for a refund, you’ll be given the option to get one automatically when you cancel, and you won’t need to submit a refund request.
Can you cancel your Xbox Live Gold membership and get a refund?
You can cancel your Xbox subscription at https://account.microsoft.com. If you qualify for a refund, you’ll be given the option to get one automatically when you cancel, and you won’t need to submit a refund request.
Why am I getting charged for Xbox Live?
All Xbox subscriptions purchased online or through the console are auto-renewing subscriptions, and you’ll continue to be charged unless you turn off recurring billing. You’re sharing your Microsoft account or don’t have your account password protected.
What’s this charge on my credit card?
In many cases, a mysterious charge on your credit card statement is a mistake made by the merchant. If you find that a purchase you made is showing up as a different amount than what’s on your receipt, contact the merchant immediately. With a proof of receipt, they should be able to fix the charge.
How do I stop paying for Xbox Live with my credit card?
On the home page, click the “Payment & billing” tab, then below it click “Payment options.” 3. On the next page, scroll down and locate the credit card that you wish to remove by clicking “Remove.” The card will no longer receive charges related to your Xbox One purchases.
How do I pay for Xbox Live with my Microsoft account?
Using a Microsoft account balance to make a purchase
- Find your past-due subscription on the Services & subscriptions page.
- Select Pay now, and then follow the instructions to pay the balance due.
- To update your payment option, go to account.microsoft.com.
How do I manage my Xbox subscriptions?
View and manage your subscriptions on Xbox One
- Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions.
- Select the subscription you want to manage.
Does Xbox have a monthly fee?
To simply play an Xbox, you do not need to pay monthly. There are hundreds of single player games that are fantastic and would make the console worth its price without Xbox Live. However if you wish to play with friends, you do have to pay monthly, tri-monthly, every 6 months or yearly.
How do I pay my Xbox Live subscription?
Go to account.microsoft.com. Under Services & subscriptions, find your past-due subscription and select Pay now. Press the Xbox button to open the guide. Go to Profile & system > Settings > Account > Subscriptions, and select Pay now.
How do I not pay tax on Xbox?
How to bypass Sales Tax on the Xbox Marketplace:
- Sign into your account on Xbox.com.
- Go to “My Account”
- Go to Billing Contact Information.
- Change your billing address to another city, state, and zip that does not have sales tax on downloadable content. ( Like, Fargo, ND.
- Save your information.
Can you pay for Xbox Live with a Xbox gift card?
With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want. There are no fees or expiration dates, and either card can be used to buy: Subscriptions such as Xbox Live Gold, Xbox Game Pass, and Xbox Game Pass Ultimate.
What is the difference between Xbox and Xbox Live gift cards?
The xbox gift card is used to put credit on your Microsoft account to purchase items on the store. The xbox live card is used to buy the live service that allows you to play onlline games.
How much money do I have in my Xbox account?
Press the Xbox button to open the guide. Select Profile & system > Settings > Account. Select Payment & billing. Your account balance appears to the right in the Microsoft account box.
Can I send an Xbox gift card online?
In Microsoft Store on Xbox One, those giving gifts can enter the email address of the gift recipient, or choose a Gamertag from their Xbox Live friends. In Microsoft Store on Windows 10 and online, customers will need to know the email of the recipient in order to send a gift.