Why is my Xbox redeem code not working?

If you’re having trouble redeeming a code, it may be due to a service outage on our side. If there are any service outages, wait until those are fixed and then try redeeming the code again. Make sure you’re redeeming on an account without an active Xbox Live Gold or Xbox Game Pass subscription.

How do I redeem my 2020 Xbox gift card?

Press the Xbox Guide button on your controller….

Sign in to your PC (make sure you’re signed in with the Microsoft account you want to redeem the code with).
Press the Start button , type store, then select Microsoft Store.
Select More … > Redeem a code.
Enter the 25-character code, then follow the prompts.

How do I verify my Xbox gift card?

You can also log in to your Microsoft account at Microsoft.com or use your Xbox console, select “Home”, and then select “Money and Gift Cards” to check your gift card balance.

Why does my Xbox gift card say already redeemed?

This error usually means that the code is already redeemed, therefore you need to check if the code already used. If you’re using a prepaid code for Xbox subscription, you need to log in to your Microsoft account on any device and check Services & subscriptions section to see if the code is already redeemed.

How do you redeem codes on Xbox?

Step 1: Click Start and select the Xbox Console Companion app from the Start Menu. Step 2: Click the Microsoft Store symbol on the left-hand side of your screen. Step 3: Choose the Redeem A Code option. Step 4: Enter your 25-character code.

What to do if you scratch the code off a ps4 gift card?

If your voucher code is printed on a receipt, please contact the retailer to recover the code. For all other types of damaged voucher, please contact us, describing the date of purchase and the retailer. You may be asked to provide proof of purchase and pictures of both sides of the voucher.

How do I redeem my Xbox gift card if code is scratched off?

You will have to contact Xbox Support directly at: https://support.xbox.com/contact-us and they should be able to help you out further. I believe, as they have done it before, they can use the code to lookup the membership/voucher activation code on the MSDN code generator.

Do Xbox gift cards work on the Microsoft store?

Both the Microsoft and Xbox cards work just the same. Once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows, and on Xbox. Gift cards do not currently work at physical Microsoft Stores. You currently cannot buy Microsoft 365 with a gift card.

How long does it take for an Xbox gift card to activate?

If the card doesn’t work 24 hours after purchase, take the card back to the retailer along with your proof of purchase and ask them to activate it. For Xbox subscription codes: Check your Services & subscriptions page to see if the subscription has already been redeemed with your account.

How long does it take for a Xbox gift card to expire?

There are no fees or expiration dates, and either card can be used to buy: Subscriptions such as: Xbox Live Gold.

Is there a problem redeeming a Microsoft gift card?

If you’re having trouble redeeming a Microsoft gift card or pre-paid code, see Redeem a gift card or code to your Microsoft account for more info about why you might be unable to redeem it. If you’re having a problem with an Xbox gift card or pre-paid code, go to Troubleshoot redeem gift card and code issues.

What to do if you have a problem with Xbox gift card?

If you’re having a problem with an Xbox gift card or pre-paid code, go to Troubleshoot redeem gift card and code issues. If you have a past-due subscription, you’ll need to pay for it with something other than a gift card or pre-paid subscription card.

Can a Microsoft gift card be used in euros?

For example, a gift card in U.S. dollars can’t be used to buy an app priced in Euros. The gift card or pre-paid code may have additional instructions, and may be subject to additional terms and conditions. For more info, see Microsoft gift card terms and conditions.

Do you need a valid billing address for Xbox One?

You must have a valid billing address and payment option that matches your locale. For more info about how to check and change your region, see Change your country or region in Microsoft Store. If you’ve moved and need to update your region info for Xbox, go to Moving?