Does Poptropica delete inactive accounts?

Your account on Poptropica will be deleted if inactive for six months, to be exact.

How do you become a member on Poptropica?

You may purchase a Poptropica membership (“Membership”) for your own User Account or another person’s User Account at www.poptropica.com. You must be eighteen (18) years or older to purchase a Membership or any other items or services on the Poptropica Sites.

How do I find my Poptropica account?

This is straight out of the Poptropica FAQ website: Q: I forgot my user name and/or password how can I retrieve it? A: Unfortunately, if you’ve forgotten your username, there is no way to retrieve it. We do not store any private information about our users.

Do you have to give your username and password for Poptropica?

Be sure you want to give this information away before doing so, we can not control what other people do with these Poptropica accounts once the information is out there. So we recommend only leaving usernames and passwords of Poptropica accounts that you are done using or don’t care about for 2018.

Why did I not get my Poptropica membership back?

This can be due to a number of reasons, such as: payment cancellation because they did not recognize the purchase on their credit card bill. Poptropica purchases look like this on credit card statements: “FEN*Poptropica.com”. In order to get membership returned to your account you will need to have an adult purchase it for you.

Are there coins in Poptropica that are the same as credits?

No, Poptropica Worlds coins are not the same as credits. Poptropica Worlds has a different economy than Poptropica. I forgot my password. How can I retrieve it?

Can you use a prepaid credit card for Poptropica?

No. Issuers of prepaid credit cards decline attempts to use the card for a Poptropica Membership. The reason is that Poptropica Membership is a recurring charge. If you would like to purchase a Membership that does not renew automatically, we suggest using a regular credit/debit card for the purchase.