Can I cancel a StockX order?

StockX truly makes an effort to authenticate everything and accept only products in deadstock condition. But with that guarantee comes a lot of rules on how you sell and buy via StockX. This also means that once you order an item on StockX, you can’t cancel it. This might seem unfair, especially if you made a mistake.

What happens if you sell fake shoes on StockX?

If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sales price or $13.95 for shipping them back to you, whichever is more. No arrests, no accusations. If you keep sending them fakes they will suspend your account.

Can I cancel a sell on StockX?

StockX, as the company explains, operates on a live market and, due to its anonymous nature, they can’t offer exchanges, refunds, or swaps. However, there is a way you can ‘return’ a pair of shoes or any other item bought over StockX and get your money back – by reselling the item on StockX itself.

How much does StockX charge if you don’t ship?

There is a 15 % penalty if you do not send the goods within 2 days, if they are not original, or if they are not used. As soon as a bid and an ask price (i.e., a supply and a demand match), the trade is confirmed and can no longer be cancelled.

Does StockX have customer service?

You can connect with us on our contact us page or via Chat. Customer Service Hours of Operation are 4 a.m. – 9 p.m. EST, 7 days a week. If Chat is available to you, you will see an icon on the bottom left corner of the StockX Website, for web and mobile web users.

How much does StockX charge for late shipping?

Sellers have 2 business days to ship the goods to a StockX authentication center. 15% delay penalties apply otherwise.

What happens if you ship one day late on StockX?

Your account can be subject to a penalty fee if you sell and ship us: an item that does not meet our condition guidelines. an item that isn’t authentic or doesn’t exactly match the item as it is described on StockX in any way. if you fail to ship the item within the allotted time period (typically two business days)

Does StockX charge you right away?

Here’s how it works as a seller: Search the item on StockX and select the size you have. From there you, can sell it immediately for the highest current bid or submit an asking price and wait for someone to pay it. You’ll have two business days to get the package sent out or StockX will charge you a small fee.

Is shipping to StockX free?

Yes, seriously. It’s Free Shipping for ALL sellers in the United States, Canada, Australia and the UK. Go get your Asks live! Here are the important details that we hope you read, even though we probably already lost you at “pairs ship to StockX for free”.